Conditions

for the online shop at the URL

www.padel-travel.de

operated by

PRO SPORTZ GmbH
Padel & Travel
Schäperdresch 53 B
22399 Hamburg
Email: info@padel-travel.de
Telephone number: 04060298198

- hereinafter referred to as provider -

1. Scope

These General Terms and Conditions (GTC) apply to all contracts for the purchase of goods, services, or other items (hereinafter referred to as "goods") in the online shop at the above URL, in the version valid at the time of the contract conclusion. These GTC apply exclusively. Any differing terms and conditions of the customer shall not become part of the contract unless expressly agreed to by the provider.

2. Conclusion of the contract

2.1 The offers in the online shop constitute a non-binding invitation from the provider to the online shop visitors to submit an offer to purchase the goods offered in the shop.

2.2 Goods are ordered via the supplier's online order form. After selecting the desired goods, entering all required information, and completing all other mandatory steps in the ordering process, the selected goods can be ordered by clicking the order button at the end of the checkout page (order). By placing an order, the customer submits a binding offer to purchase the selected goods. The contract is concluded when the supplier accepts the customer's offer. Acceptance occurs when the supplier confirms the conclusion of the contract in writing or text form (e.g., by email) and this order confirmation is sent to the customer, or when the supplier delivers the ordered goods and these goods are sent to the customer, or when the supplier requests payment from the customer (e.g., invoice or credit card payment during the ordering process) and the payment request is sent to the customer; the decisive factor for the time of the conclusion of the contract is the point in time at which one of the alternatives mentioned in the first clause first occurs.

2.3 Before submitting a binding order via the provider's online order form, the customer can review their entries and correct them at any time using standard keyboard, mouse, touch, or other available input functions. Furthermore, all entries are displayed again in a confirmation window before the binding order is submitted and can also be corrected there using standard keyboard, mouse, touch, or other available input functions.

2.4 The provider will store the contract text after conclusion of the contract and send it to the customer in text form (e.g., by email). The provider will not make the contract text available in any other way.

2.5 The following languages ​​are available for concluding the contract: German

3. Right of withdrawal for consumers

Consumers generally have a right of withdrawal for contracts concluded away from business premises and for distance contracts. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity. Details can be found in the cancellation policy, which is provided to every consumer no later than immediately before the conclusion of the contract.

4. Payment, Default

4.1 The prices listed in the online shop at the time of ordering apply. All prices include statutory VAT and exclude any shipping costs listed. The customer is informed about the available payment options in the provider's online shop.

4.2 If payment by credit or debit card is agreed, the purchase price is due immediately after conclusion of the contract.

4.3 If payment via “PayPal” is agreed upon, the purchase price is due immediately upon conclusion of the contract. Payment processing is handled by the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.

4.4 If "instant bank transfer" is agreed upon, the purchase price is due immediately upon conclusion of the contract. Payment processing is handled by Sofort GmbH, Theresienhöhe 12, 80339 Munich.

4. Lump sum compensation

5. Retention of title

The purchased goods remain the property of the supplier until the purchase price has been paid in full.

6. Delivery and reservation of self-supply

6.1 Unless otherwise agreed, delivery will be made within the delivery time specified in the online shop to the delivery address provided by the customer. The applicable delivery times can be found in the online shop.

6.2 Self-collection of the purchased goods is excluded.

6.3 If the supplier cannot deliver the ordered goods because, through no fault of its own, it has not received delivery from its own supplier, despite having concluded a congruent hedging transaction with a reliable supplier in a timely manner, the supplier is released from its obligation to perform and may withdraw from the contract. The supplier is obligated to inform the customer immediately of the impossibility of performance. Any payments already made by the customer will be refunded immediately. Mandatory consumer rights remain unaffected by this paragraph.

6.4 Flights (round trip) and transfers to the hotel are not provided by the supplier. These must be organized independently by the customer.

7. Warranty

The provisions of statutory warranty law apply.

8. Liability

8.1 The provider is liable without limitation:

• for damages resulting from injury to life, body or health caused by an intentional or negligent breach of duty by the provider or an intentional or negligent breach of duty by a legal representative or vicarious agent of the provider;
• for damages resulting from an intentional or grossly negligent breach of duty by the provider or from an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the provider;
• based on a guarantee promise, unless otherwise agreed;
• due to mandatory liability (e.g. under the Product Liability Act)

8.2 If the provider negligently breaches a material contractual obligation, its liability is limited to the foreseeable damages typical for this type of contract, unless unlimited liability applies pursuant to the preceding paragraph. Material contractual obligations are those obligations that the contract imposes on the provider according to its content for the achievement of the contractual purpose, the fulfillment of which is essential for the proper performance of the contract, and on the observance of which the customer may regularly rely.

8.3 Furthermore, the provider's liability, as well as the liability of its vicarious agents and legal representatives, is excluded.

9. Data protection

The provider treats the personal data of its customers confidentially and in accordance with statutory data protection regulations. Further details can be found in the provider's privacy policy.

10. Final Provisions

10.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods, unless this choice of law deprives a consumer with habitual residence in the EU of mandatory legal provisions of the law of his or her country of residence.

10.2 If the customer is a merchant, a legal entity under public law, or a special fund under public law, the court at the supplier's registered office shall have jurisdiction, unless an exclusive place of jurisdiction is established for the dispute. This also applies if the customer does not have a residence within the European Union. The registered office of our company can be found in the heading of these Terms and Conditions.

10.3 If any provision of this Agreement is or becomes invalid or unenforceable, the remaining provisions of this Agreement shall remain unaffected.

11. Information on online dispute resolution / consumer arbitration

The EU Commission provides a platform for online dispute resolution at the following link: https://ec.europa.eu/consumers/odr .

The provider is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

Our email address can be found in the heading of these terms and conditions.

12. Competition Terms and Conditions

Terms and conditions for the Instagram giveaway "Padel & Travel Double Package":

10.1 Eligibility: Eligible to participate are persons who are at least 18 years old at the time of participation and who accept the terms and conditions of participation as set forth in these General Terms and Conditions. Employees of Padel & Travel and Sport Thelen, as well as their relatives, are excluded from participation.

10.2 Participation period: The competition starts on March 5, 2024 and ends on Sunday, March 10, 2024, at 8:00 p.m. (local time).

10.3 Prize: The prize includes the Padel & Travel Double Package for two people (excluding flights) for the period from May 25, 2024 to June 1, 2024. The exact contents of the package are listed on the website https://padel-travel.de/products/padel-travel-double.

10.4 Participation methods: To participate in the competition, participants must complete the following steps:
a) Follow the Instagram page of Padel & Travel (padel_adventure) and of Sport Thelen by Hockeyfriends (sportthelen).
b) Comment on the competition post by tagging your travel partner.

10.5 Determining the winner: A winner will be selected at random from all qualified participants. The winner will be selected and notified within seven days of the competition's end.

10.6 Notification of the winner: The winner will be notified via private message on Instagram. The winner must respond within 5 days of receiving the notification to claim the prize. If the winner does not respond within this period, the organizer reserves the right to draw an alternative winner.

10.7 Data Protection: By participating in the competition, participants agree that their personal data may be used in accordance with the organizer's data protection regulations. The participants' personal data will be used exclusively for conducting the competition and sending the prize and will not be passed on to third parties.

10.8 Disclaimer: The organizer accepts no responsibility for technical problems, delays, or failures that may affect participation in the competition. The organizer reserves the right to modify or terminate the competition at any time for legal or operational reasons.

10.9 Legal recourse: These terms and conditions of participation are governed by the laws of Germany, and all disputes relating to the competition are subject to the exclusive jurisdiction of the courts of Germany.